Returns & Exchanges
At PURPLE BRAND, we want you to be completely satisfied with your purchase. We offer a 14-day return window for all unworn items with original tags and security packaging intact.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
After submitting your request, download and print the prepaid shipping label provided via email and attach it securely to your package.
Pack and Ship
Place the items in their original packaging, ensuring all hangtags are attached, and drop the parcel off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing