Frequently Asked Questions
Everything you need to know about our luxury denim and street-inspired apparel.
How do I determine my correct size for Purple Brand denim?
Most of our jeans feature a slim-fit silhouette with added stretch. We recommend ordering your true waist size for a tailored look, or sizing up if you prefer a more relaxed fit through the thigh.
What is your domestic shipping policy?
We offer standard and expedited shipping options across the United States. Orders are typically processed within 1-2 business days, and tracking information is emailed immediately upon dispatch.
Do you offer international shipping?
Yes, we ship to most countries globally. International shipping rates and duties are calculated at checkout based on your location and the weight of your order.
What is your return and exchange policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain limited-edition collaborations may be final sale.
How should I care for my Purple Brand garments?
To preserve the unique washes and hardware of our denim, we recommend machine washing cold inside out and hanging to dry. Avoid high heat to prevent shrinkage and maintain the fabric's integrity.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options such as Klarna and Affirm for eligible customers.